Terms of Service
Agreement for using Luntra's services
Effective Date: January 1, 2025
Welcome to Luntra Labs, Inc. ("Luntra," "we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of our website, services, and real estate productivity tools (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms.
If you do not agree to these Terms, please do not use our Services.
1. Acceptance of Terms
By creating an account, accessing our website at luntra.one, or using any of our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you are using our Services on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.
2. Description of Services
Luntra provides real estate productivity tools, including but not limited to:
- Deal Calculator for real estate investment analysis
- Prop IQ property intelligence tools
- Market analytics and insights
- Related software and services
We reserve the right to modify, suspend, or discontinue any aspect of our Services at any time without notice.
3. User Accounts and Registration
Account Creation
To access certain features, you may need to create an account. You agree to:
- Provide accurate, current, and complete information
- Maintain and update your information as needed
- Keep your password secure and confidential
- Notify us immediately of any unauthorized access
- Accept responsibility for all activities under your account
4. Acceptable Use
You agree to use our Services only for lawful purposes. You must not:
- Violate any applicable laws, regulations, or third-party rights
- Use the Services to transmit harmful, threatening, or offensive content
- Attempt to gain unauthorized access to our systems or networks
- Interfere with or disrupt the Services or servers
- Use automated means to access the Services without our permission
- Reverse engineer, decompile, or disassemble any software
- Misrepresent your identity or affiliation
- Use the Services for competitive analysis or to build a competing product
5. Intellectual Property Rights
Our Content
All content, features, and functionality of the Services, including but not limited to text, graphics, logos, software, and data compilations, are owned by Luntra or our licensors and are protected by copyright, trademark, and other intellectual property laws.
Your Content
You retain ownership of any data, content, or materials you submit to our Services ("User Content"). By submitting User Content, you grant Luntra a non-exclusive, worldwide, royalty-free license to use, reproduce, and process your User Content solely to provide and improve the Services.
6. Subscription and Payment Terms
Fees
Certain aspects of our Services may require payment of fees. You agree to pay all applicable fees as described when you select a paid service. All fees are non-refundable unless otherwise stated.
Billing
For subscription services, you authorize us to charge your payment method on a recurring basis. We may change our fees with 30 days' notice. Your continued use of the Services after a fee change constitutes acceptance.
7. Data and Calculations
Our Services provide tools for real estate analysis and calculations. While we strive for accuracy, we make no guarantees about the completeness, reliability, or accuracy of any data or calculations. You are solely responsible for:
- Verifying all data and calculations independently
- Making your own investment and business decisions
- Consulting with qualified professionals before making financial decisions
Luntra is not a financial advisor, and our Services do not constitute financial, legal, or tax advice.
8. Disclaimer of Warranties
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.
9. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, LUNTRA SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES RESULTING FROM:
- Your use or inability to use the Services
- Any unauthorized access to or use of our servers
- Any errors or omissions in any content or data
- Any investment decisions made based on the Services
IN NO EVENT SHALL LUNTRA'S TOTAL LIABILITY EXCEED THE AMOUNT YOU PAID TO US IN THE 12 MONTHS PRECEDING THE CLAIM, OR $100, WHICHEVER IS GREATER.
10. Indemnification
You agree to indemnify, defend, and hold harmless Luntra and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses arising out of or in any way connected with your access to or use of the Services, your violation of these Terms, or your violation of any rights of another party.
11. Third-Party Services and Links
Our Services may contain links to third-party websites or services. We are not responsible for the content, privacy policies, or practices of third-party sites. Your use of third-party services is at your own risk.
12. Termination
We reserve the right to suspend or terminate your access to the Services at any time, with or without cause or notice. You may terminate your account at any time by contacting us. Upon termination, your right to use the Services will immediately cease.
Provisions that by their nature should survive termination will survive, including ownership provisions, warranty disclaimers, and limitations of liability.
13. Governing Law and Dispute Resolution
Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.
Dispute Resolution
Any disputes arising from these Terms or the Services shall be resolved through binding arbitration in accordance with the American Arbitration Association's rules, except that either party may seek injunctive relief in court for intellectual property disputes.
14. Changes to Terms
We may modify these Terms at any time. We will provide notice of material changes by posting the updated Terms on our website and updating the "Effective Date." Your continued use of the Services after changes become effective constitutes acceptance of the modified Terms.
15. General Provisions
- Entire Agreement: These Terms constitute the entire agreement between you and Luntra regarding the Services
- Severability: If any provision is found to be unenforceable, the remaining provisions will remain in effect
- Waiver: Our failure to enforce any right or provision will not constitute a waiver
- Assignment: You may not assign these Terms without our written consent
- Force Majeure: We are not liable for delays or failures due to circumstances beyond our reasonable control
16. Contact Information
If you have questions about these Terms, please contact us:
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